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Home > News > Company News > FAQ About The Long Distance Ca.....

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FAQ About The Long Distance Card Reader LR1

  • Author:Lancy He
  • Source:www.smart-home-security.cn
  • Release on :2016-03-18
After buying the long distance card reader from us, you may have some questions when using. Here are some solutions when you use our product:

1. Why the reading distance is not far?

There are several situations will cause this problem:

A: Reader parameters setting wrong

Solution: Please open Demo,Connect to PC-Baisc parameters-Default all the parameters-set parameters 

B.Surrounding signal interference

Solution:Please try card testing elsewhere

C:Check  tag  and  polarization direction of the antenna,If the antenna is vertical, then tag should be vertical accordingly.

D.Check tag surface. If the tag is covered and not vertical, reading will be affected.If covered by metal stuff, signals can not be transmitted or received. Therefore,Device fail to read tags/cards

E:Please check the tags. Normally, metal tags should be installed on things with metal suface, in whichcase, the metal tags work well. Other types of tags,please be noted, DO NOT install on metal surface.

F:Durability of tags

Solution:Longtime use tags will degenerate/lower the reading distance.Rarely tags will affect the everyday use. if needed, please change the tags accordingly

2.Why haven't Wiegand output?

Please follow the steps below:

A:Check Reader parameters setting

Please open Demo,Connect to PC-Baisc parameters-Default all the parameters-set parameters

B:Check the reader and controller

Connect black wire on reader to GND.(GND is on controller,next to D0 and D1)

3.Serial ports/COM can not connected or communicated

A:Check the Baud Rate.Please set it 9600

B:Check COM. COM.Connect the COM, and make it comply with the connection between PC and reader

C:Check the COM port to PC.If not fasten or well connected, communication fail.Please check the COM in device management.

D:Check COM or RJ45 wires connection, Wires is unconnected or in fasten, communication fail.

  Check and test wiring

4.TCP/IP can not connected or communicated. 

Solution:Reader default IP:192.168.2.115. As long as Reader IP and PC IP share the same segment, eg.“192.168.2.XXX”, connection and communication can be undertaken.If forget the Reader IP, Please connect PC of RS-232 port with reader. Reader IP can be reset there.

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